At our office, we are committed to provide excellent service in a comforting atmosphere. It is a mere fact that almost 50% of people do not visit a dentist regularly unless there is an emergency, and the number one reason for that is fear. Fear of uncertainty, fear of not knowing what to expect, fear of not knowing what is being done and why, fear of not knowing if it is going to hurt or not, and so on.
Because of this, we spend 35% of our time at the office just talking to patients, explaining and showing everything we do here. When patients are knowledgeable and fully understand, the fear factor is eliminated, and patients are relaxed, and that makes us relaxed, and when we are relaxed, the treatment rendered will be of superb quality.
We feel each patient should be treated promptly and with respect and dignity, as we would treat our family members or relatives. We go out of our way to make your visit as pleasant and comfortable as possible from the moment you enter our office, and until the time you leave. It starts with our welcoming and friendly staff that will have all your paperwork ready, your insurance information checked, and your appointment scheduled at a time most convenient for you. We'll have your treatment plan prepared and will go over everything with you, whether it is to clarify the procedures, insurance payments, or your collected portion.
During your examination, we use and rely on visual aids to make sure you fully understand what we’re doing, and why and how we're doing it. If we have different procedural options to provide you, we will present them in the priority order. We will go over the materials that are used and will give you the best options possible. We will explore the possibility of spreading your treatment over a longer period of time, if you have insurance limitations or financial difficulty without any major consequences to your dental health.
We never advertise, because our patients refer to us their family members, friends, neighbors, and co-workers, and that is the biggest compliment any dental office wishes to receive. We are proud of what we do, and we stand 100% behind our work.
And now, we would like to extend this invitation to you and your loved ones, to come and visit us, and let us provide you the best dentistry services possible. We guarantee you will be happy and satisfied, and the subsequent visits with us will be something you will look forward to.